When will the event tickets be announced?

Follow our social media accounts and enable notifications. Prior to each event, ticket announcements and full details will be provided.

How many tickets can I purchase?

You can only purchase 5 tickets per account.

Are there any ticket sales outlets other than the website?

All tickets are sold through the website and added to Alawwal Park app.

I haven't received my ticket after the purchase yet?

Download the Alawwal Park application and you will find the tickets in the application after logging in using the same account you booked the tickets with

How can I send the ticket to someone else?

You can share the ticket through Alawwal Park app by selecting the ticket and sending it via mobile number.

Do children need a ticket purchasing?

Children under the age of two are allowed to attend for free, as they can share a seat with an accompanying adult. However, a separate ticket is required for those above two years old.

Is there a refund or ticket exchange for another match?

According to the tickets terms and conditions, there is no possibility of exchange or refund after the purchase process.

Where are the family areas located?

The categories are available to everyone except behind the goal at the supporters' section, as it is for individuals only.

Where is the parking area for my ticket category?

You can find the parking area for each category through the following link: https://www.victoryarena.com/ar/parking

What are the categories available at Alawwal Park?

You can find all categories and benefits through the following link: https://www.victoryarena.com/en/seating

Can I change my account's favorite team?

You cannot change the favorite team after registration.

What are the season ticket packages and their benefits?

You can find all the details about the season ticket packages through the following link:https://tickets.victoryarena.com/ar/tickets/season

How many matches can be attended with the season ticket package?

You can attend all matches of Al-Nassr Saudi Club at their home ground, at Alawwal Park for the Roshan League 23/24 season.

When will I receive the season ticket after purchase?

Once you purchase and pay for the ticket, all tickets will be added to Alawwal Park app.

Is it possible to book a season ticket for children?

Children under two years old are allowed to attend for free, as they can share a seat with an accompanying adult. However, a separate ticket is required for those above two years old.

Can I enter all matches with the same ticket?

Not all tickets are added automatically to Alawwal Park app upon purchase and payment of the due amount.

If I can't attend one of the league matches, can I send it to someone else?

Yes, you can send it through the application of Alawwal Park.

Are there designated areas for people with special needs?

This category is valuable to us. Booking is done through: https://www.victoryarena.com/ar/support

Where is the gate for people with special needs?

The entrance gate for people with special needs is next to Gate 6, and it has its own dedicated entrance.

Are there designated parking spaces for people with special needs?

Yes, there are designated parking spaces near Gate 6.

How many companions are allowed to enter?

Only one companion is allowed.

Is a portable charger allowed?

We apologize, but it is not allowed.

Is there a specific dress code for the stadium?

No, but appropriate attire for public places and general etiquette must be observed, respecting the culture and traditions of the Kingdom of Saudi Arabia.

Are professional cameras allowed?

No, they are not allowed.

Is smoking allowed?

Smoking is not allowed.

How can I contact with the customer service?

You can submit any inquiry or complaint through the following link: https://www.victoryarena.com/ar/support